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The IT Balancing Act

July 1st, 2017|Comments Off on The IT Balancing Act

Last month the Australian taxation commissioner reached a commercial settlement with HPE over two outages that took down the ATO's services. The 2nd high-profile failure event, back in February, lasted long enough to capture national press [...]

  • network

NBN for your organisation’s small sites

May 31st, 2017|Comments Off on NBN for your organisation’s small sites

Many organisations, including some of our own customers, use retail ISP services at their smaller sites, mixed with more robust business grade connections at HQ and major branch offices. In the past, those retail connections would [...]

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Information Technology Infrastructure Library – ITIL

May 31st, 2017|Comments Off on Information Technology Infrastructure Library – ITIL

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. If you have an [...]