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Business Continuity Planning (BCP), Disaster Recovery (DR), Hot sites, Cold sites – all buzz words with the world’s ever increasing reliance on IT services. Sometimes significant money is spent to ensure that the necessary hardware, software and infrastructure are in place should a “World Trade Center” event happen again.
In truth, the world is rarely […]
In the IT industry today almost every service provider will tell you that you should think of them as a partner. Which is hardly surprising, because that’s what any organisation that chooses to outsource its IT really needs. As with many other professional services (e.g. medical, legal, financial), the customer is at an immediate […]
Several times a month a new article will appear online predicting the “death of email”. A quick Google reveals 165,000 results, many from just the last 12 months. Yet the reports of email’s death appear to have been greatly exaggerated. In our experience email remains the primary and authoritative source of business communication. Many millions of contracts and important business documents have been exchanged via email, somewhat fewer over Facebook, Twitter or SnapChat.
Email systems are highly complex, with many of the components designed to avoid data corruption or maintain availability under a range of different failure scenarios. The downside can be that when/if the service does fail it can be very difficult to get it back online if you have not prepared good recovery plans. […]
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